Human Centred Remote Maintenance and Asset Management

Remote maintenance of laboratory instruments is essential for the smooth operation of industrial processes. Industrial environments use complex instruments that require regular maintenance and calibration to avoid downtime and production delays. To this end, many industrial enterprises are already using XR technologies for more efficient and cost-effective remote maintenance through virtual access to instruments in remote or hard-to-reach areas. State of the art XR technologies enable technicians to diagnose and resolve issues remotely, in ways that reduce downtime and save time and money. Nevertheless, as instruments grow in complexity, XR applications must improve in terms of the richness and specialisation of information that they provide to their end-users. To this direction, XR5.0 could improve the personalisation, relevance, and accuracy of the XR environments, based on its AI-driven functionalities (e.g., explanations about human maintenance processes) and their human centric DTs.The goal is to enhance remote maintenance using XR5.0 and AI-driven functionalities, improving personalization, relevance, and accuracy in XR environments. The pilot integrates specific maintenance workflows into OCU's SHARE software, providing visual assistance and AI content , ultimately aiming to offer personalized and rich AR solutions for solving complex problems remotely.